Helpdesk for Health (w/ Voice)




Use chatgpt API as nlp engine to serve as helpdesk for

 1) Health conditions : dropdown 

2) Severity of condition : dropdown 

Develop a chatbot where we can can have a chat with the chatbot and chatgpt api will return the response based on condition and severity Adding voice will be bonus. 


To develop a chatbot using the ChatGPT API as an NLP engine to serve as a helpdesk for health conditions and severity, you can follow these steps:


1. Design the user interface: Create a chat interface where users can interact with the chatbot. This can be a web page or a mobile app.


2. Implement dropdown menus: Add dropdown menus for health conditions and severity levels in the chat interface. The dropdown menus should provide a list of options for users to select from.

Send user input to the ChatGPT API: When a user selects a health condition and severity level from the dropdown menus, send this information as input to the ChatGPT API. You can use the openai.ChatCompletion.create() method to send a series of messages to the API.

3. Handle the API response: Once you receive a response from the ChatGPT API, extract the relevant information and display it in the chat interface. You can access the API response using the response['choices'][0]['message']['content'] property.

4. Add voice capability (bonus): To add voice capability, you can integrate a text-to-speech (TTS) system into your chatbot. There are various TTS libraries and services available that you can use to convert the API response text into speech. Examples include Google Text-to-Speech, Amazon Polly, or Microsoft Azure Speech Services.

Connect the voice output to the chat interface: Once you have the API response converted to speech, play the audio output to the user using the voice capability. You can utilize HTML5 audio tags or the relevant functionality of the chosen framework or library.

5. Repeat the process: Allow the user to continue the conversation by selecting different conditions and severity levels. Send the new input to the ChatGPT API and update the chat interface with the new response.

Remember to handle any errors or exceptions that may occur during the process and ensure the privacy and security of user data.

Please note that implementing the entire chatbot and voice capability requires development skills and integration with additional libraries or services beyond the scope of this text-based communication.

➡️Code to develop a chatbot where we can can have a chat with the chatbot and chatgpt api will return the response based on condition and severity adding voice will be bonus. 

Certainly! Here's an example code snippet in Python using Flask framework to develop a chatbot that interacts with the ChatGPT API. Please note that this is a simplified example and assumes you have the necessary API credentials and frontend implementation in place.


import openai

from flask import Flask, request, jsonify

app = Flask(__name__)

openai.api_key = 'YOUR_API_KEY'

@app.route('/chat', methods=['POST'])

def chat():

    data = request.get_json()

    condition = data.get('condition')

    severity = data.get('severity')

    messages = [

        {"role": "system", "content": "You are experiencing a health condition."},

        {"role": "user", "content": condition},

        {"role": "system", "content": "Please provide the severity level."},

        {"role": "user", "content": severity},

    ]

    response = openai.ChatCompletion.create(

        model="gpt-3.5-turbo",

        messages=messages,

        max_tokens=100,

        n=1,

        stop=None,

    )

    reply = response.choices[0].message.content

    return jsonify({"reply": reply})

if __name__ == '__main__':

    app.run()


In this example, we define a Flask route /chat that expects a POST request with JSON data containing the health condition and severity. The code then constructs the messages array, including user input and system prompts. It sends this array to the ChatGPT API using the openai.ChatCompletion.create() method.

The API response is extracted from the choices attribute, and the reply is returned as a JSON response.

To add voice capability, you can utilize a text-to-speech library or service. 

Here's an example using the pyttsx3 library for speech synthesis:


import pyttsx3

@app.route('/chat', methods=['POST'])

def chat():

    # ... existing code ...

    reply = response.choices[0].message.content

    # Text-to-speech conversion

    engine = pyttsx3.init()

    engine.save_to_file(reply, 'output.mp3')

    engine.runAndWait()

    return jsonify({"reply": reply, "audio_url": "http://localhost:5000/audio"})

@app.route('/audio')

def audio():

    return send_file('output.mp3', mimetype='audio/mpeg')


In this updated code, the chat() function saves the generated response as an MP3 file using pyttsx3 library. It also returns the audio URL to the client. The /audio route serves the saved audio file to the frontend.

Remember to install the required dependencies (openai, Flask, pyttsx3) and replace 'YOUR_API_KEY' with your actual OpenAI API key. Additionally, customize the frontend implementation to make the appropriate requests to the /chat route and handle the audio playback.

Please note that this code is a basic example, and you may need to adapt it to fit your specific requirements and integrate it with your frontend application.


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